Terms & Conditions
(Effective 19 May 2025 – supersedes all prior versions)
1. Introduction
1.1 These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and Lootcore OÜ, a company duly registered under the laws of Estonia with its registered office at Harju maakond, Tallinn, Kesklinna linnaosa, Endla tn 4, 10142, company number 17098523 (“Company”, “we”, “us”, or “our”). These Terms govern your access to and use of our website located at https://loot.cafe (“Website”) and any related services provided therein (“Services”).
1.2 By accessing, browsing, or using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you do not agree with these Terms or the Privacy Policy, you must not access or use the Website or Services.
2. Eligibility and Account Requirements
2.1 Age Requirement
You represent and warrant that you are at least eighteen (18) years of age—or the age of majority in your jurisdiction, whichever is greater—and have the legal capacity to enter into contracts.
2.2 Steam Account Requirement
You acknowledge and agree that a valid and active Steam account is essential to utilize our Services. You are solely responsible for maintaining the security and integrity of your Steam account and for complying with all terms and conditions imposed by Valve Corporation regarding the use of Steam and related services.
2.3 Understanding of Services
You affirm that you possess a clear understanding of what virtual in-game items, commonly referred to as “Skins,” are, and that you comprehend the nature of peer-to-peer (“P2P”) trades facilitated by our Website.
3. Scope of Services
3.1 The Company provides an online platform that enables Users to engage in P2P transactions involving Skins for games including, but not limited to, Counter-Strike 2 (CS2), Rust, Dota 2, and Team Fortress 2 (TF2).
3.2 Facilitation Role
The Company acts solely as an intermediary to facilitate P2P trades between independent buyers and sellers. The Company is not a party to any transaction between Users and does not buy, sell, or hold title to any Skins.
3.3 Delivery by Independent Sellers
You acknowledge and agree that (i) Skins displayed on the Website are offered for sale by independent third-party sellers (“Sellers”); (ii) Lootcore OÜ does not itself own, sell, or deliver any Skins; and (iii) delivery of a purchased Skin takes place solely between the Seller and you via the Steam trading system. Lootcore OÜ’s role is limited to operating the platform and facilitating the automated exchange of trade offers between the Seller’s and your Steam accounts.
4. Intellectual Property Rights
4.1 Ownership
All intellectual property rights in and to the Skins are owned by their respective rights holders, which may include game developers and publishers such as Valve Corporation. The Company does not claim any ownership rights over the Skins.
4.2 Limited License
By using our Services, you acknowledge that any transaction involving Skins is subject to the terms, conditions, and licenses imposed by the respective rights holders. You agree to comply with all such terms and conditions.
5. User Obligations
5.1 Compliance with Laws
You agree to comply with all applicable local, national, and international laws, statutes, ordinances, and regulations in your use of the Website and Services.
5.2 Accurate Information
You warrant that all information provided by you to the Company is truthful, accurate, and complete.
5.3 Prohibited Activities
You shall not engage in any activity that interferes with or disrupts the Website or Services, or that is harmful to the Company or other Users.
6. Transactions and Payment
6.1 Finality of Sales
Except as provided in subsection (a) below, all transactions conducted through our Services are final and irrevocable.
(a) Failed delivery exception. If (i) the Steam Trade Offer expires or is declined, or (ii) technical issues prevent the Seller from completing delivery, our system will attempt to issue an automatic refund of the purchase price to your original payment method. If an automatic refund is not processed within a reasonable time, you must contact us no later than fourteen (14) days after the failed delivery to request manual assistance.
(b) Nothing in this § 6.1 affects your statutory rights, if and to the extent they cannot be waived under applicable law.
6.2 Assumption of Risk
You acknowledge and accept the inherent risks associated with P2P transactions, including but not limited to the risk of dealing with under-age persons or persons acting under false pretenses.
6.3 Buying Skins
To purchase a Skin through the Website you must follow these steps and you represent that you understand each one:
1.Select a Skin – Browse the marketplace, click the Skin to view its details, and verify that it is the item you want.
2.Add to cart & checkout – Add the Skin to your cart and proceed to checkout.
3.Provide Steam trade URL – When prompted, enter the Steam trade-URL for the account that will receive the Skin. An incorrect URL may cause delivery failure and delay any refund.
4.Pay – Complete payment using one of the methods shown at checkout. Payments are processed by third-party processors; we do not store full card details.
5.Receive Trade Offer – After payment clears, the Seller’s Steam bot sends a Trade Offer to the Steam account linked to the trade-URL.
6.Accept promptly – You typically have only a few minutes to accept the Trade Offer before it expires. Once accepted, the Skin transfers to your Steam inventory and the transaction is deemed fulfilled.
7.Failed or expired offers – If the Trade Offer expires or cannot be completed, the failed-delivery exception in § 6.1 (a) applies.
8.Support – If an issue is not resolved automatically, email us with your order reference and Steam ID.
7. Limitation of Liability
7.1 Disclaimer of Warranties
The Website and Services are provided on an “as is” and “as available” basis. The Company makes no representations or warranties of any kind, express or implied, regarding the Website or Services, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
7.2 Limitation of Damages
To the maximum extent permitted by applicable law, in no event shall the Company, its affiliates, directors, officers, employees, agents, or licensors be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your access to, use of, or inability to use the Website or Services, even if advised of the possibility of such damages.
7.3 Total Liability
In no event shall the Company’s total liability to you for all damages, losses, and causes of action exceed the amount of fees paid by you to the Company, if any, in the six (6) months preceding the event giving rise to the liability.
8. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its affiliates, and their respective directors, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, expenses, and costs (including reasonable attorneys’ fees) arising from or in any way connected with your access to or use of the Website or Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.
9. Privacy Policy
Your use of the Website and Services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.
10. Termination
10.1 Termination by the Company
We reserve the right, in our sole discretion and without prior notice, to suspend or terminate your access to the Website and Services for any reason, including but not limited to breaches or violations of these Terms.
10.2 Effect of Termination
Upon termination of these Terms for any reason, all rights and licenses granted to you herein shall immediately cease, and you must cease all use of the Website and Services.
11. Governing Law and Jurisdiction
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Estonia and the European Union, without regard to conflict-of-law provisions.
11.2 Dispute Resolution
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Estonia.
12. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to render it valid and enforceable, and the remaining provisions shall continue in full force and effect.
13. Amendments
The Company reserves the right to amend, modify, or update these Terms at any time and without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website and Services after such posting constitutes your acceptance of the revised Terms.
14. Entire Agreement
These Terms, together with the Privacy Policy and any other legal notices published by the Company on the Website, constitute the entire agreement between you and the Company concerning your use of the Website and Services and supersede all prior agreements, understandings, or representations.
15. No Waiver
The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
16. Assignment
You may not assign, delegate, or transfer these Terms or any of your rights or obligations hereunder without the prior written consent of the Company. The Company may assign, delegate, or transfer these Terms and its rights and obligations without restriction.
17. Contact Information
If you have any questions, concerns, or inquiries regarding these Terms or the Services, please email us.
18. Acknowledgment
By using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
